Support and legal
Frequently asked questions
How long does a loan decision take?
Most applications get a decision within one business day.
When does my repayment arrive?
Bank transfers are usually confirmed within minutes; your schedule updates automatically.
Can I repay early?
Yes — you can pay an extra installment or settle the whole loan from your loan page.
Your data rights
You can request a copy of your personal data or ask for its deletion at any time. Contact customer service and we'll take it from there — we may need to verify your identity first.
Email customer service